Here to help
Support
Questions about products, COAs, shipping from Bali, or your order? Reach the team and we'll respond within one business day.
support@apexpeptidesglobal.com
+62 881-0374-21895
Dispatch
From Bali, Indonesia
Response time
Within 24 hours
Before you ask.
The questions our researchers raise most — answered with precision. Still unsure? Our team is quick to respond.
Is this legal to buy in Indonesia?
Every compound is supplied exclusively for laboratory and research use — not for human consumption and not evaluated by BPOM. Buyers must be 18 or over, and ensuring your intended use complies with the regulations that apply to you remains your responsibility.
How fast is shipping?
Orders confirmed before the daily cut-off leave our Bali facility the same or next business day. Nationwide express delivery is fully tracked and typically arrives in 2–3 business days — free on every order over IDR 3.000.000.
Is the packaging discreet?
Without exception. Shipments arrive in plain, unbranded, sealed packaging with nothing on the exterior to reveal what is inside.
What payment methods can I use?
Pay by card at checkout, or split the cost into instalments with Atome or Kredivo — whichever suits your research budget.
Why do I need an account?
An account keeps us compliant and keeps your research organized in one place — live order tracking, your batch COAs, and one-click reorders.
Where do I find the COA for my batch?
Inside your account, matched to your exact order and LOT. Every batch is independently verified by HPLC purity and LC-MS identity testing before it ships.
Still have a question? Our team replies quickly — usually within the same business day.
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